Create an account and save your login details
Open the account creation page in the VPNEyes dashboard and follow the prompts to choose a username and password. No email required. Your username and password are the credentials you’ll use to access the dashboard. Use a password you don’t use on other sites and save it in a trusted password manager. Your subscription link is not a login credential; the two serve different purposes.
After creating your account, open the dashboard and check the account overview to make sure you’re signed in to the account you just created. Orders, plans, subscriptions, and support tickets are all linked to this account. If you’ve used another account in this browser, check the username before continuing so you don’t end up looking for your plan in the wrong account after payment.
Not seeing a server list yet doesn’t mean account creation failed. Creating an account and activating a plan are separate steps. Choose a plan below, then get the subscription to use with your client. If you already have an account, sign in and continue; there’s no need to create another one for a different device. VPNEyes supports unlimited devices at the same time.
Choose a plan and confirm it’s active
Open the plans section in your dashboard and choose a billing option based on how often you use the service and how much data you need. Monthly plans include 60GB for ¥9.9/month, 250GB for ¥18/month, and 500GB for ¥28/month. Data resets monthly on your activation date, not at the start of the calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Check the change shown in your dashboard before confirming.
If your usage varies, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data lasts until used and never expires. Monthly plans suit regular use, while data packages are for use as needed, so don’t compare them on upfront price alone. Read the full details for each option on the plans page before returning to your dashboard to make a choice.
After choosing a plan, check the plan name, price, and data allowance in your order, then pay with Alipay, WeChat Pay, or USDT as prompted. Once payment is complete, return to your dashboard and check the order status and plan details in your account overview. The dashboard status confirms activation; closing the payment page alone doesn’t mean the plan is active.
If the payment result doesn’t match the status in your dashboard, refresh the order status and confirm you’re in the right account before trying to pay again. If the details still don’t match, submit the order information through a dashboard support ticket. VPNEyes offers a 7-day money-back guarantee. See the Terms of Service for details. For help with refunds or connection issues, visit the Help Center.
Get your subscription and add it to your client
Once your plan is active, return to the account overview in your dashboard and find the subscription or import section. Your subscription lets a client load the server configuration linked to your account; it is not an installer. First, check whether the dashboard offers a one-click import option for your client. If it does, install the client before clicking the option, then follow your system’s prompt to open the app.
To import manually, copy the subscription link from your dashboard, then paste it into the subscription or configuration section of your client. Use the dashboard’s copy button if available to avoid missing characters. Don’t paste the link into a search box or open it in a browser first. Some browsers display subscription data as text or start a download; neither alone tells you whether the subscription is working.
Your subscription link may contain credentials that grant access to your account. Keep it private; don’t share it in public screenshots, forums, or shared documents. The example below is a fake link for illustration only. It won’t connect to VPNEyes and should not be imported into a client:
https://example.com/sub?token=YOUR_TOKENIf you plan to import the link on another device, sign in to the same account on that device and get the subscription there to avoid forwarding it. If you think the link has been exposed, check whether the dashboard offers a reset option. After resetting it, update the link on every configured device. If you can’t find the relevant option, ask through a support ticket. Never post the full subscription link on a public help page.
Import your subscription by platform
First, open the client section in your dashboard and select your operating system. You can download a VPNEyes client for Windows, macOS, Android, or Linux after signing in; you don’t need a paid plan to download it. To get a working subscription and connect to a server, however, you’ll need an active plan on your account. iOS setup is different; see below. Don’t download installation files from unverified file-sharing sites.
Windows: Add the link from the subscription or configuration page
Download a VPNEyes client for Windows, follow the installer prompts, and open the app. Find the subscription manager, configuration manager, or add-configuration option. Choose import from link and paste the subscription you copied from your dashboard. Give it a recognizable name if you like, then save and refresh or update the subscription. Wait for the server list to load.
When the server names and locations appear, set this configuration as the active one. For regular browsing, start with the client’s rule mode and system proxy. If Windows asks for network access, check the app name before allowing it. Don’t run other proxy software at the same time, as it may override your system proxy settings. Keep the default routing rules for now; you can adjust them after testing the connection at the end of this guide.
macOS: Import the subscription and check the active configuration
Choose a VPNEyes client for macOS in your dashboard, install it, and open the app. If macOS shows a security or network permission prompt, confirm the file came from your dashboard and follow its instructions to allow the required access. You don’t need to disable system security settings to install the app. Then open the subscription or configuration list and use the import-from-link option to add your dashboard subscription.
After saving and updating, make sure the list shows servers, not just an empty configuration name. Some clients put their connection controls in the menu bar and may keep running after the main window closes. Before connecting, check the menu bar and active configuration to confirm you’ve selected the VPNEyes setup you just imported. If one-click import doesn’t open the app, copy the link from your dashboard and import it manually from within the client.
Android: Import your subscription and allow the VPN connection
Sign in to your dashboard to get the VPNEyes Android client, then follow the system prompts to install it. Open the app and go to the subscription, configuration, or add section. Import your dashboard subscription from the clipboard or a link, then refresh it. If you use one-click import, check which app Android opens so the configuration doesn’t end up in a different client on your device.
When you select a server and connect, Android may ask for permission to set up a VPN connection. Check the app name, then allow it. If the connection works in the foreground but drops when the app is in the background, check the app’s background permissions in your system’s battery settings. Menu names vary by device, so look for the equivalent setting. For your first test, keep the app open and in the foreground; check that the subscription and server work before troubleshooting background operation.
iOS: Get the client and add your subscription as instructed in the dashboard
The iOS client link is in your dashboard; download the client from the App Store. Accounts with an active plan can access the relevant link. If you don’t have an active plan, choose one first, then return to the client section. Use the client listed in your dashboard and follow its instructions. Choose one that supports the dashboard’s subscription format and includes subscription management. Don’t paste your subscription into the iOS manual VPN configuration form.
After installing the app, use the one-click import option for that client in your dashboard if available. Follow the prompt to open the app and confirm the import. To import manually, paste the link into the client’s subscription manager or add-from-URL section, save it, and refresh the server list. When you connect, iOS will ask to add a VPN configuration or verify your device. This is part of the system authorization process. Confirm the app’s source, complete the prompt, then return to the client and select a server.
Connect to a server and check that it works
Once the server list appears, choose an exit location supported by the service you want to use, then connect. For general browsing, start with rule mode: traffic matching the rules uses the subscription route, while other traffic follows the configuration. Don’t switch to global mode just to make the interface look like everything is connected. The mode controls how traffic is routed; it doesn’t guarantee a faster connection.
Open a browser and visit the international site you want to use. Check that it loads, then confirm the client remains connected. To check the exit location, look at the sign-in location or location information shown by the service. A VPN icon only indicates the system’s connection status; it doesn’t prove that all app traffic uses the same exit or that an external service will accept that location or account.
If the page looks the same, first make sure your device has a working internet connection. Then check the active configuration, selected server, and system proxy. Reload the target page; if needed, close any existing tab and open it again so you’re not relying on a cached page. Change one setting at a time to see what fixes the issue. Don’t switch servers, change modes, and reimport the subscription all at once.
If regular websites work but a particular app doesn’t, the issue may be related to the app’s proxy support, location rules, or the service’s own account restrictions. That doesn’t necessarily mean the whole subscription is broken. Try another server in the same required region for comparison. For location-sensitive services such as AI tools, keep the exit location consistent once you’ve confirmed it works, rather than switching repeatedly between regions.
Once you’ve tested the connection, sign in to the same account on your other devices and repeat the import steps. VPNEyes supports unlimited devices, but each one still needs to be configured correctly; a working connection on one device doesn’t automatically set up the others. If the server list changes, refresh the subscription in your client; there’s no need to create a new account. To report an issue, note your operating system, client, server location, and error message, then contact support through a dashboard support ticket. Hide your subscription link and account details.
That’s all you need for the basic setup. For subscription updates, connection drops, or billing questions, start with the FAQ. To compare IEPL, relayed, and direct routes or learn how to choose between data packages and monthly plans, read the Service Selection Guide.